The impact of digital transformation on local governments: Research on the websites of district municipalities in Türkiye

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dc.authoridErdoğan Özbey, Melike / 0000-0001-6822-7445
dc.contributor.authorErdoğan Özbey, Melike
dc.date.accessioned2025-05-29T02:54:18Z
dc.date.available2025-05-29T02:54:18Z
dc.date.issued2024
dc.departmentÇanakkale Onsekiz Mart Üniversitesi
dc.description.abstractThe change in information and communication technologies has affected the private sector and public administration and has led to a questioning of the relationship between the state and the citizen and the methods of public service delivery in the classical public administration understanding. The impact of digital transformation has made it necessary for governments to change in line with the new needs of citizens. As a result, the implementation of e-government, in which information and communication technologies are effective at the central government level, has begun. Similarly, in local governments, an electronic municipality application has emerged, similar to the e-government application. The aim of this study is to reveal the impact of digital transformation in district municipalities in Türkiye from the perspective of electronic municipalities. The study is limited to 63 district municipalities in Istanbul and Ankara, the two most densely populated cities in Türkiye. The content analysis method was used in the study. The websites of the district municipalities constituting the sample of research were analyzed according to accessibility, navigation, transparency, online participation, privacy and security, online transactions and services, and social media criteria. As a result of the analysis, websites were found to be insufficient in the online participation criteria. © 2025 Nova Science Publishers, Inc.
dc.identifier.endpage62
dc.identifier.isbn979-889530309-2; 979-889530250-7
dc.identifier.scopus2-s2.0-85216336057
dc.identifier.scopusqualityN/A
dc.identifier.startpage51
dc.identifier.urihttps://hdl.handle.net/20.500.12428/29995
dc.indekslendigikaynakScopus
dc.institutionauthorÖzbey, Melike Erdoğan
dc.language.isoen
dc.publisherNova Science Publishers, Inc.
dc.relation.ispartofDigital Transformation in Public Administration: Theory and Practices
dc.relation.publicationcategoryKitap Bölümü - Uluslararası
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_Scopus_20250529
dc.subjectDigital transformation
dc.subjectLocal government
dc.subjectMunicipality
dc.subjectTürkiye
dc.titleThe impact of digital transformation on local governments: Research on the websites of district municipalities in Türkiye
dc.typeBook Part

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