EFFECTS OF MANAGERIAL HUBRIS ON WORKPLACE INCIVILITY: A QUANTITATIVE STUDY ON ADMINISTRATIVE STAFF AT A STATE UNIVERSITY

This study aims to investigate the effects of managerial hubris on workplace incivility. The related literature incorporates studies that suggest that managerial hubris leads to some unfavorable organizational consequences. Therefore, managerial hubris and its consequences are considered to be significant precursors of workplace incivility at universities. The survey method was adopted to collect data from 138 administrative staff members and academics at a one of the public university in Türkiye. The obtained data were analyzed by structural equation modelling. The results revealed that managerial hubris had positive and significant effects on hostility as a component of workplace incivility. In addition, it was found that managerial hubris exerts a positive and significant effect on intervention of social life domain of workplace incivility. However, managerial hubris was observed to have no effect on ostracism as a subdomain of workplace incivility. Moreover, the study demonstrated that there was a significant difference between the participants’ perceptions of workplace incivility and the titles of the university staff.