Multi-Criteria Evaluation of Robotic Process Automation Projects Using Proportional Spherical Fuzzy AHP & TOPSIS Methodology

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dc.contributor.authorDogan, Onur
dc.contributor.authorCinar, Ulas
dc.contributor.authorAlkan, Nursah
dc.contributor.authorGulbay, Murat
dc.contributor.authorKahrama, Cengiz
dc.date.accessioned2026-02-03T12:03:21Z
dc.date.available2026-02-03T12:03:21Z
dc.date.issued2026
dc.departmentÇanakkale Onsekiz Mart Üniversitesi
dc.description.abstractRobotic process automation (RPA) is a core software technology for automating digital tasks quickly and reliably and for enabling enterprise automation to execute business processes with speed and accuracy. Evaluation of RPA technologies is a muti-criteria decision making (MCDM) problem including many intangible criteria whose values are generally vague and imprecise. Spherical fuzzy sets (SFS) is an extension of Picture fuzzy sets providing a larger domain to assign membership degrees. Proportional fuzzy sets (PFS) provides a technique to determine membership degrees with a more consistent and sensitive way. In this article, a multi-expert proportional spherical fuzzy integrated AHP&TOPSIS methodology in which AHP is used for computing the criteria weights and TOPSIS is used for selecting the best RPA alternative is presented. Comparative and sensitivity analyses are also applied to determine the validation and robustness of RPA selection decision.
dc.identifier.endpage309
dc.identifier.issn1542-3980
dc.identifier.issn1542-3999
dc.identifier.issue1
dc.identifier.scopus2-s2.0-105026307086
dc.identifier.scopusqualityQ2
dc.identifier.startpage277
dc.identifier.urihttps://hdl.handle.net/20.500.12428/35050
dc.identifier.volume46
dc.identifier.wosWOS:001656069100007
dc.identifier.wosqualityQ2
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherOld City Publishing Inc
dc.relation.ispartofJournal of Multiple-Valued Logic and Soft Computing
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_WOS_20260130
dc.subjectRobotic process automation
dc.subjectspherical fuzzy sets
dc.subjectfuzzy AHP
dc.subjectfuzzy TOPSIS
dc.subjectproportional fuzzy sets
dc.titleMulti-Criteria Evaluation of Robotic Process Automation Projects Using Proportional Spherical Fuzzy AHP & TOPSIS Methodology
dc.typeArticle

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