Organizational Conscience in the Service Industry: A Scale Development
| dc.contributor.author | Kanten, Pelin | |
| dc.contributor.author | Durmaz, Merve Gözde | |
| dc.contributor.author | Arda, Benan | |
| dc.date.accessioned | 2025-01-27T19:28:29Z | |
| dc.date.available | 2025-01-27T19:28:29Z | |
| dc.date.issued | 2021 | |
| dc.department | Çanakkale Onsekiz Mart Üniversitesi | |
| dc.description.abstract | Scholars and practitioners are paying increased attention to the concept of organizational conscience as it leads to positive outcomes in organizational life. Despite this increase, there is a gap measuring the perception of organizational conscience. To fill this gap, this study aims to develop a scale which measures the perception of organizational conscience. For this purpose, it uses a methodological approach with three steps which are item generation, scale purification and scale development. A special focus on developing a scale to measure organizational conscience using both qualitative and quantitative methods through data obtained from 239 service employees. As a consequence, a six-dimensional scale containing twenty seven items developed distinctive dimensions of organizational conscience: humanistic work climate, mindfulness, existential harmony, customer-oriented view, sensitive attitudes, ethical temperament. The results of this study suggest that the organizational conscience scale is a valid and reliable measurement tool for further research on management. | |
| dc.identifier.doi | 10.26650/imj.2020.90.0002 | |
| dc.identifier.endpage | 47 | |
| dc.identifier.issn | 2619-9254 | |
| dc.identifier.issue | 90 | |
| dc.identifier.startpage | 31 | |
| dc.identifier.trdizinid | 1174873 | |
| dc.identifier.uri | https://doi.org/10.26650/imj.2020.90.0002 | |
| dc.identifier.uri | https://search.trdizin.gov.tr/tr/yayin/detay/1174873 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12428/15746 | |
| dc.identifier.volume | 0 | |
| dc.indekslendigikaynak | TR-Dizin | |
| dc.language.iso | tr | |
| dc.relation.ispartof | Istanbul Management Journal | |
| dc.relation.publicationcategory | Makale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı | |
| dc.rights | info:eu-repo/semantics/openAccess | |
| dc.snmz | KA_TRD_20250125 | |
| dc.subject | İşletme | |
| dc.title | Organizational Conscience in the Service Industry: A Scale Development | |
| dc.type | Article |
