Now showing items 1-1 of 1
Algılanan Şirket İmajı ve Müşteri Tatmininin Müşteri Sadakatine Etkileri
(Çanakkale Onsekiz Mart Üniversitesi, 2007)
It has been understood that loyalty of a customer to the firm is a significant factor for the success of the firm. Therefore, in this study the effects of the firm’s image in the GSM sector on customer satisfaction and ...